Practice Specifics

Appointments
By appointment only.
Monday through Saturday and several evenings
Sorry, we are unable to accept walk in visits.

Telephone Consultations
Monday through Sunday from 8 a.m. to 9 a.m. This time is set aside each day to answer any non-urgent questions you may have and for you to call if your child has been up during the night and you feel that he or she may need an appointment. We ask that our patients and their families try to make use of this scheduled time so we do not have frequent interruptions when we are with patients. However, please call any time with urgent problems.

After-Hours Care and
Emergency Service
Although we are not routinely in the office after regular office hours or on Sundays, one of our physicians is available at all times. We cannot make appointments if you call after office hours, during the night or on weekends. However, if you have an emergency and need to talk with us after hours, please call the main number at the office you normally take your child to. You will be given the number of our call nurse who will reach the on-call physician. Please have your insurance information available when you call so that we may correctly direct you to a participating emergency facility if required. If you believe that the problem is a life-threatening emergency, proceed to the emergency facility (by car or ambulance) and call us later.

Billing and Insurance
Our billing is centralized and handled through
Children's Community Pediatrics' administrative office. If you have a specific question regarding
your bill, please call 1-888-857-7646.


Referrals
If your insurance plan requires a referral for services outside of our primary care office, please call in advance and our staff will assist you in obtaining the referral. Please try to call three business days before you need your referral so we have time to process the paperwork.

Practice Locations
Plaza Professional Center
1600 Pacific Avenue
Natrona Heights, PA 15065
Ph: 724-224-3900
Fax: 724-224-9010
Billing Office: 1-888-857-7646